All returns will be charged a 20% restocking fee. Returns must be in unopened original packaging. Used products are not returnable. All returns must be made within 7 calendar days. Special order items, built-in appliances, pillows, upholstered furniture and mattresses are not returnable. Customer is responsible for correct fit and color of purchases. Removal of law tags and model/serial tags voids warranty. Minimum 50% down required on all orders. Appliance orders must be paid in full and delivered within 4 months of date of invoice. Furniture orders must be paid in full and delivered within 1 month of arrival to our warehouse.